Domestic – Most airline charge different fees for both checked and carryon baggage. We suggest that you contact the airline directly or visit their website for actual rates.

Click here for links to all airline websites

International – Most Airlines allow 2 pieces to be checked-in for most international airlines and one carry on bag. However the weight allowances for checked-in as well as carry on baggage may vary by airline. You can call the airlines directly for most updated policy. We are providing the link below to give you general guidelines and may be subject to change.

 
Click here for Airline baggage policy/ fee.  

If someone else is paying for your booking this is called a third party payment. We accept third party card payments, provided the card holder consents the payment by completing and emailing The Third Party Authorization Form from card holders own email address. The Third Party Authorization Form will be sent to you via an automated email upon your successful booking.  

You can type or copy the authorization form and e-mail back to us as soon as you receive the form through our automated email with your acceptance of charges. Once we receive your acceptance e-mail we will send you E-ticket confirmation within 1-5 business hours. To protect the security of the card holder we may call the card holder to verify charges, if necessary we may ask additional information like copy of a valid photo ID along with copy of both sides of the credit card scanned and e-emailed to us.

Failure to email the Credit Card authorization form in a timely manner may result in cancellation of reservation at the company's discretion and funds on your card may remain on hold for a period of time and Card holder will be responsible for any charges accrued due to over draft or any other inconvenience caused by the hold. The card holder will also be responsible for our non-refundable service fee.

If you have any questions, please call us on 1-213-9559695

(Please mention the 6 digit AirTkt.cos Booking ID)

You don't need to worry about security of your card,  your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction. CheapFareGuru.com, is a Verisign Certified Site, uses the latest encryption technology and other sophisticated methods to protect your credit card information. It is in fact safer to transact with us than having your card swiped at a restaurant.

Fares are very volatile and can not be guaranteed unless they are paid in full at the time of booking, regardless of how far in advance of the travel date they are booked.

We accept payments by all major credit cards

• Visa, MasterCard
• Discover Card
• American Express
• Diners Club

However some airlines do not accept certain credit cards.
Payments can also be made with cashiers check (payable to Eros Tours &Travel) or Western Union.

In the date fields; our calendar takes the current date from your system (computer), and if your systems date has not been correctly configured, our calendar is likely to misbehave. please check to see if that is the case or Click here for help.  Our calendar uses JavaScript, which may have been disabled on your browser,  in order to enable JavaScript on your browser please click here.  For further questions, please call us at 1-888-247-1314 or 1-213-955-9695 during our business hours and we will be glad to assist you.

Most airlines consider the child's 12th birthday as being an adult. and a Child from age 2-11, and any younger than that a infant. However there may be exceptions. You can contact the airlines directly or visit their website. Click here to go to our airlines page.

Airlines change fares time to time without notice. while you were searching and making your booking, the airlines might have changed the fare or the class of service you were booking might have sold out.

On successful completion of your booking we will display the message showing you that your booking has been completed successfully along with 6 digit booking ID and your Itinerary for you to review and print. We will also send you a confirmation email with your 6 digit booking ID and Itinerary. Please save you booking ID for future references.

Please allow 1 to 5 business hours to issue the E-ticket. Once the ticket has been issued. We will send you a E-Ticket Confirmation Number via email to the email address you had provided while making the booking.

In case you do not receive your auto email, it could be due to incorrect spelling or typing mistake when you entered your email address or email could be going to some other folder (junk, spam etc.) or spam blockers may be keeping it from reaching you (AOL or EarthLink can do that) .

If you have misspelled a passengers name incorrectly, you will need to call us immediately at 1-213-955-9695 during our business hours. We may be able to change name within 24 hours.

NOTE: while processing your request (change in name) your fare may remain same or may increase. Additional fees will be charged for changing a non-changeable ticket.

In case your credit card was declined, we will intimate you the same via email (may reach your junk or spam folder). You may need to call your credit card company to determine the reason for the decline. There may be number of reasons for your credit card company to decline your card. Some very common reasons are insufficient funds, low daily spending limit, billing address verification failed . The airline in most cases will allow a flight request to hold for 24 hours before the fare expires and request is cancelled. Once the issue has been resolved you can call our toll free number @ 1-800-247-4775 and speak with one of our sale support agents to get your ticket processed.

YES, you should review your itinerary prior to your travel date for any changes made by the airline to flight numbers or times. you can confirm your flight timings by either calling the airline directly or by logging on to  www.viewtrip.com.

Children traveling under 18 years are considered Un-accompanied minors by most airlines. All the airline have different regulations and restrictions with un-accompanied minors. The best way to find out these regulations is to visit the airlines website directly.  Click here to visit our airline links page. Airlines may charge a fee of $ 25 - $75 per segment at the time of the check-in and only permit the use of non-stop flights or direct flights. (Those flights which stop but do not require a change of planes). Some airlines do not accept un-accompanied minor on late night flights. Unaccompanied minor reservations cannot be booked on our web site and should be made over the phone during our business hours. 

Travel Insurance covers all unforeseen travel loses during the travel which is insured, usually such as cancelled flights or serious illness or in the rarest of the cases terrorism.
Buy travel insurance here. Buy Travel Insurance

In case someone other than you (who is traveling) has paid for the booking, we require the card holder to email us the third party authorization form; we may also require a scanned image of both the front and back side of the credit card. If you are traveling abroad we may also require a scanned image of your passport.

While verifying your itinerary; you realized that travel dates are wrong and  If you wish to change the travel dates, please contact our support team immediately at 1-213-955-9695 during business hours. Change fee may apply. Requested seats are not guaranteed and are subject to availability. For the requested date; Fare may change. ie. the fare available may not be same as what you had earlier booked for.

Previously paper tickets were issued; they were expensive and took time to be delivered.

Most airlines have done away with paper tickets, and have implemented E-tickets, where tickets are stored within the airlines reservation system.

Collecting you boarding pass with an electronic ticket
Your boarding pass will be issued upon check-in but when you arrive at the airline check in desk you will be required to present the following items in order to receive your boarding pass:

1) An official form of identification i.e. driver's license or passport
2) A printout of your confirmation page or confirmation e-mail to present to the check in representative.
3) The credit/debit card you paid with (This only applies if you are flying with SASK or Air France).

Paper Tickets
From 1st June 2008, due to recent IATA regulations, we will only issue electronic tickets.

In the event that you choose an itinery which has an airline limitation that requires a paper ticker to be issued, you will be contacted by a member of our Sales and Customer Care team to make alternate arrangements.

This normally happens when the particular airline is not yet e-ticketable.

Usually we send E-Ticket confirmation within 1-5 business hours. If you have not received your E-Ticket confirmation yet, this could be due to one of the following reasons.

• It may have taken us longer than usual to process your confirmation due to credit card verification.
• In case of a third party purchase we may still be waiting for acceptance and authorization email from the credit card holder.

It could be due to incorrect spelling or typing mistake when you entered your email address or email could be going to some other folder (junk, spam etc.) or spam blockers may be keeping it from reaching you (AOL or EarthLink can do that)