You should reconfirm all your flights at least 72 hours prior to departure.
You must check in at least 2 hours prior to departure and you must present yourself at the gate for boarding at least 30 minutes prior to departure (1 hour for Air India).
Government issued valid photo identification is required for all Domestic flights.
Valid Passport and travel documents required for all International flights.
Passports: All passengers must be in possession of a valid passport.
Visas: Visa requirements are strictly the responsibility of each passenger and CheapFareGuru.com assumes no responsibility for denied boarding or denied entry for failure to have these documents in order.
Payment can be made by certified check, cashiers check (payable to CheapFareGuru.com), Western Union or credit card (Visa, MasterCard, Discover Card, American Express or Diners Club). Tickets must be purchased using a credit card issued either in the US or Canada. If the Credit Card is issued in any other country, please complete the booking, fill the credit card authorization form, Email or Fax along with the copy of Credit Card and I.D. of Card Holder to process the Ticket.
If you wish to pay with certified check, cashiers check or Western Union, please call us in business hours to make reservation.
Third Party Credit Card: When purchasing airline tickets for someone other than yourself, or when credit card holder is traveling with passengers that have a different last name, the credit card holder must authorize the charge by completing the Credit Card Authorization Form and faxed to us within 12 hours of purchasing the tickets. Failure to fax the Credit Card form may result in cancellation of reservations at the company’s discretion.
You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
CheapFareGuru.com, as a Verisign Certified Site, uses the latest encryption technology and other sophisticated methods to protect your credit card information.
In fact, transacting online with a credit card at the Site is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that CheapFareGuru.com offers you the highest standards of security currently available on the internet so as to ensure that your booking experience is private, safe and secure.
All requests for changes in flight reservations must be in writing or email. Most tickets that allow changes have a fee that is charged when the ticket is reissued. These fees are charged in addition to any fare increase for the changed itinerary. Some tickets do not allow any changes, even with a fee. Even if the ticket allows changes, some types of changes are not allowed. You cannot change the name on an airline ticket or give the ticket to someone else to use, under any circumstances.
Change Fee:
Domestic return flights may be changed as per airline rules with the change fee $150.00 plus any difference in the fare.
International return flight may be changed as per airline rules with the change fee $250.00 plus any difference in the fare.
Changes for the whole ticket before the first travel date change fee is $200.00 (for Domestic Flights) plus any difference in the fare and $350.00 (for International flights) – Additionally if the new ticket costs more than the original tickets you must pay the difference. If the new tickets are less than the original price airline will not credit the difference. You will be paying the change fee + the difference in the fare.
YOUR RIGHT TO A REFUND IS LIMITED (PARTIALLY USED TICKETS HAVE NO REFUND VALUE)
All these discounted airline tickets are non refundable, non changeable and non transferable and cannot be refunded under any circumstances. Wholly unused tickets have zero value after the original departure date.
For both international and domestic tickets, there are absolutely no exceptions for any reason including serious illness.
Tickets issued prior to departure may be re-fundable or exchangeable, subject to a cancellation fee and any airline penalties that may apply. Most airlines have credit for up to one year from the date of purchase. No name change allowed on any airline ticket to use credit. Tickets must be sent back to CheapFareGuru.com for processing. Re-funds are not available after departure or No Show. No shows, has zero ticket value. For complete details of fees and charges please call your agent or the carrier. Reservations may be cancelled by calling us. It just depends on how the reservation was made. If a reservation has not been ticketed, there are no cancellation fees or charges.
Please, all refund requests must be in writing and may take a minimum of 7 weeks for processing.
CheapFareGuru.com is not responsible for the pricing and availability of any products sold through its Site. Periodically airlines and suppliers may change prices and products may be sold out before CheapFareGuru.com is able to update the Site. Airline ticket availability and pricing is not guaranteed until the credit card is authorized and the tickets are issued. Cancellations and changes to your flight may not be permitted and may carry penalties of up to 100%.
REFUNDS ARE NOT POSSIBLE FOR:
Flight Delays.
Delays in ticket deliveries lost, stolen, or misplaced tickets (E - Tickets are recommended where available).
The price of this ticket may include taxes and fees, which are imposed on air transportation by government authorities. These taxes and fees, which may represent a significant portion of the cost of air travel, are either included in the fare, or shown separately in the “TAX” box (as) of the ticket.
CheapFareGuru.com acts only as an agent of the respective airlines and is therefore not responsible for any lack of performance on the part of the airline. In the event that an airline fails to perform, the airline (not CheapFareGuru.com) is responsible for any refund due.
Liability for loss, damage, or delay of baggage is solely the responsibility of the airline.
You are also subject to the terms and conditions stated on the airline ticket. It is your responsibility to examine your ticket/receipt / itinerary upon receipt to ensure that your travel dates, origin and destination cities, and other information are correct. All, including children and infants, must present valid identification at check-in. It is your responsibility to ensure you have the appropriate travel documents at all times.
Please note that you should not take any action based on the information on the Site until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please call us.
If you fail to do so, CheapFareGuru.com will accept no responsibility for any discrepancies.
You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal. A supplier that is an air carrier is required to make available to the public the terms of its contract of carriage, and we make available the fare rules for all air carrier tickets before purchase. The relationship between CheapFareGuru.com and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.
The circumvention of an air carrier's rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier's pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser's credit card, additional charges collected at the airport, or future invoicing.
You are responsible for ensuring that your purchases abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including terms and conditions of purchase set forth in an air carrier's fare rules or contract of carriage.
Effective (give latest date of review), the CheapFareGuru.com website(s) are offered to you on the condition that you accept without modification the agreement, conditions, and notices contained herein. Kindly note, that your use of the CheapFareGuru.com Site constitutes your agreement to all these terms of the user agreement and notices. If you do not agree with any part of the terms of the user agreement and notices mentioned below, you must not use the services of CheapFareGuru.com. Additionally, the CheapFareGuru.com Site may contain terms pertaining to particular features or offers (for example, flights, hotels, packages etc.) In the event that any of the terms, conditions, and notices contained herein conflict with the additional terms or other terms and guidelines contained within of CheapFareGuru.com Site, then these terms shall prevail.
In this document, terms that commence with a capital letter are defined in this section.
1."Content" means the text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Site or Sub Sites. "Content" also includes Marks and Products and Services.
2."Mark" means trade name, trademark, service Mark, logo, custom graphics, trade dress, or icon.
3."Member" means an individual who has registered with the Site. Members choose a Member ID and a password. "Member ID" means the ID you use (with your password) to login to your MYEROS account.
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5."Provider" means CheapFareGuru.com’S licensors, travel and leisure service Providers, information Providers, and suppliers.
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7."Site" means the www.CheapFareGuru.com Site, and their respective sub Sites, together with the respective Content, Marks, Products and Services available from these Sites and sub Sites.
This Site, and each of its modules, together with the arrangement and compilation of the Content found on this Site, is the copyrighted property of CheapFareGuru.com and/or its various third party Providers and distributors. Much of the Content found on this Site is owned by third party Providers and distributors and, specifically, certain data relating to schedules is the copyrighted work of official Airlines and other information Providers. Materials on this Site, including but not limited to images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.
There are a number of proprietary logos, Service Marks and Trademarks found on this Site whether owned/used by ‘CheapFareGuru.com’ or otherwise. By displaying them on this Site, ‘CheapFareGuru.com’, is not granting you any license to utilize those proprietary logos, service Marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
You may download such copy/copies of the Content to be used only by you for your personal use at home unless the sub Site you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it. You agree that you will not transmit or otherwise transfer any web pages, data or Content found on this Site to any other computer, server, web Site, or other medium for mass distribution or for use in any commercial enterprise.
You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices. The use of such materials on any other Site or in any environment of networked computers is prohibited.
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CheapFareGuru.com grants you a limited, non-transferable license to use this Site in accordance with the terms and conditions of this User Agreement. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. This Site and the Content provided in this Site, including the text, graphics, button icons, must not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of CheapFareGuru.com, and/or its third party Providers and distributors, except that you may download, display and print the materials presented on this Site for your personal, non-commercial use only.
The CheapFareGuru.com Site may contain services such as email updates, information related to various tourist spots, personal views, and/or other messages. You agree to use the services only to post, send and receive messages and material that are proper and related to the particular service. By way of example, and not as a limitation, you agree that when using a service, you will not:
1 Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
2. Publish, post, upload, distribute or disseminate any inappropriate, libelous, obscene, pornographic, profane, defamatory, infringing, indecent or offensive topic, name, material, information, using special characters like #*@^ etc. to make obscene statements or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.
3. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
4. Upload or distribute files that contain viruses, worms, bugs, corrupted files, or any other similar software or programs that may damage the operation of another's computer. You may not use any "robot," "spider" or other automatic device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or Content found on this Site, in any case without the prior written permission of CheapFareGuru.com. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site. You agree that you will not take any action that imposes a burden or load on our infrastructure that CheapFareGuru.com deems in its sole discretion to be unreasonable or disproportionate to the benefits CheapFareGuru.com obtains from your use of the Site.
5. Advertise or offer to sell or buy any goods or services for any business purpose, unless specifically allowed.
6. Conduct or forward surveys, contests, pyramid schemes or chain letters.
7. Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such a manner.
8. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
9. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service.
10. The user should take particular care while disclosing any identifying information in any service, which may be identifiable.
11. Violate any applicable laws or regulations for the time being in force in or outside USA.
12. Violate any of the terms and conditions or the user agreement or any other terms and conditions for the use of CheapFareGuru.com Sites contained elsewhere herein or unlawfully collude against another person in restraint of trade or competition. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
Minors (as defined under the laws of jurisdiction or residence) are not eligible to register for use, or purchase products and services available on CheapFareGuru.com. We do not knowingly collect personal information from any minor and would not use it if it is discovered that it has been provided by a minor.
Please note that CheapFareGuru.com has no obligation to monitor the services, though it may, from time to time monitor and review any information transmitted or received through this Site. However, CheapFareGuru.com reserves the right to review materials posted and to remove any materials in its sole discretion. CheapFareGuru.com reserves the right to terminate the user’s access to any or all of the services at any time without notice or any reason whatsoever. CheapFareGuru.com reserves the right to censor, edit, remove or prohibit the transmission or receipt of any information that CheapFareGuru.com deems inappropriate or in violation of these terms and conditions. During monitoring, the information may be examined, recorded or copied, and your use of this Site constitutes your consent to such monitoring and review.
CheapFareGuru.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, is CheapFareGuru.com’s sole discretion.
CheapFareGuru.com does not control or endorse the Content, messages or information found in any service and, therefore, specifically disclaims any liability or responsibility whatsoever with regard to the services and any actions resulting from the users participation in any service.
Materials uploaded to a service may be subject to posted limitations on usage, reproduction and/or dissemination; User is responsible for keeping himself/herself updated of and adhering to such limitations if they download the materials.
CheapFareGuru.com also reserves the right, in its sole discretion, to terminate the access to any or all CheapFareGuru.com Sites and related services or any portion thereof at any time, without notice. CheapFareGuru.com may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this Site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which CheapFareGuru.com and its third party Providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to CheapFareGuru.com and its third party Providers or distributors, as applicable.
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable laws, and such determination shall not affect the validity and enforceability of any other remaining provisions.
The headings used in this User Agreement are included for convenience only and will not limit or otherwise affect the terms and conditions herein.
You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this Site.
The user hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of CheapFareGuru.com contained in CheapFareGuru.com Site and he hereby consents that the terms and Contents of the Privacy Policy are acceptable to him. The user understands that he is financially responsible for all uses of this Site by him and those using his login information.
We will use our reasonable commercial efforts to keep our Site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption or downtime.
-Content
Although CheapFareGuru.com makes every effort to ensure that the description and Content on each page of the Site is correct, it does not, however, take responsibility for changes that occur due to human, data entry errors or for any loss or damages suffered by any user due to any information contained herein. Also, CheapFareGuru.com does not own or operate airlines and other suppliers and cannot therefore control or prevent changes in the published descriptions. CheapFareGuru.com, therefore, reserves the right to make such changes and in the event of you placing an order with us or choosing to avail of our services, the same will be communicated to you before the confirmation invoice is made.
You should not take any action based on the information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via e-mail, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our customer service department. The Contact Information is provided on our home page.
-Viruses
We make reasonable attempts to exclude viruses from the Site, but cannot ensure that the Site will all time be free from viruses or other destructive software. You are urged to take appropriate safeguards before downloading information from the Site. We assume no responsibility for any damages to computer equipment or other property that may result from use of the Site or downloading anything from the Site.
-International Travel
Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve higher risks than others. We urge you to review and evaluate travel prohibitions, warnings, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations.
By offering for sale travel to particular international destinations, CheapFareGuru.com does not represent or warrant that travel to such locations is advisable or without risk. CheapFareGuru.com does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
Additional terms and conditions may apply to reservations, purchases of goods and services and other uses of portions of this Site, and you agree to abide by such other terms and conditions.
The CheapFareGuru.com Sites may contain links to other Sites. The linked Sites are not under the control of CheapFareGuru.com and hence, CheapFareGuru.com is not responsible for the Content of any linked Site, or any changes and updates to a linked Site. CheapFareGuru.com is providing these links to you only as a convenience, and the inclusion of any link does not entail endorsement by us of the Site or any association with its operators or owners.
- Inbound Links
We welcome links from a third party Site to the home page of our Site, through a plain text link, provided that:
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Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with CheapFareGuru.com.
- Liability of CheapFareGuru.com
Since CheapFareGuru.com acts only as a booking agent, it accepts no liability whatsoever for any part of the arrangements between the supplier and the customer with regard to the standard of service. In no circumstances shall CheapFareGuru.com be liable for the services provided by the supplier/third party.
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- TradeMarks
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- Your Comments and Submissions
Any communications or materials you transmit to CheapFareGuru.com, through the Site, by electronic mail or otherwise, including any data, questions, comments, ratings, suggestions, ideas, or the like ("Communications or Materials") will be treated as non-confidential and non-proprietary. By voluntarily submitting to us, or by posting on the Site any Communications or Materials, you grant CheapFareGuru.com, and all users of the Site, a worldwide, non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Communications or Materials in any form, media or technology. We assume no responsibility for any Communications or Materials posted or submitted, or for the return of such Communications or Materials. We want your feedback and appreciate your ideas and suggestions, but we are unable to answer every comment individually.
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If, notwithstanding the foregoing, CheapFareGuru.com or any third party Provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this Site or its Content, the liability of CheapFareGuru.com and the third party Providers and distributors shall in no event exceed, in the aggregate, the greater of (A) the subscription fee and service charge for accessing this Site, or (B) US$100.00. In its sole discretion, in addition to any other rights or remedies available to CheapFareGuru.com and without any liability whatsoever, CheapFareGuru.com at any time and without notice may terminate or restrict your access to any component of this Site. Some states in USA and some countries do not allow limitation of liability, so the foregoing limitation may not apply to you.
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Attorney’s Fees:If CheapFareGuru.com or its affiliates take any action to enforce this User Agreement and these terms and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled
You acknowledge that a violation or attempted violation of any of this ‘User Agreement’ and these ‘Terms and Conditions’ will cause such damage to CheapFareGuru.com as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that CheapFareGuru.com shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by CheapFareGuru.com in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.
- Prior Terms & Conditions and User agreement
These Terms supersede any prior CheapFareGuru.com ‘Terms and Conditions’ or ‘User Agreement’ relating to the use of the Site that were displayed on this Site before the date stated above. Unless specifically provided, they do not supersede the additional Terms for carriage, awards, attractions provided elsewhere in this Site.
- Modifications of Terms of Use
CheapFareGuru.com has the right to change the terms, conditions and notices under which the CheapFareGuru.com Site and subSites are offered, including but not limited to the charges associated with the use of the CheapFareGuru.com Site. We request you to regularly review these terms and conditions. CheapFareGuru.com has endeavored to ensure that all the information on the CheapFareGuru.com Site is correct, but CheapFareGuru.com neither warrants nor makes any representations regarding the accuracy or completeness of any data or information contained.CheapFareGuru.com disclaims any liability, responsibility or any other claim, whatsoever, with respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of the information contained in CheapFareGuru.com Site or related subSites.
- Written documents
You may preserve these ‘Terms & Conditions’ and ‘User Agreement’ in written form by printing them for your records and you waive any other requirement that these ‘Terms & Conditions’ and ‘User Agreement’ be evidenced by a written document.
- Electronic Notification
To the extent that we may need to contact you, you agree that we may do so via any electronic means, included but not limited to communication posted on the Site, electronic mail, or instant messaging.
CheapFareGuru.com is responsible only for the transactions that are done by the user through ‘CheapFareGuru.com’. ‘CheapFareGuru.com’ will not be responsible controlling transactions in any way, including whether the transaction is legal and valid as per the laws of the land of the user. The user warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The user further warrants that they will comply with all applicable laws and regulations regarding use of the services. In the event that any of the terms, conditions, and notices contained herein conflict with the additional terms or other terms and guidelines contained within any particular ‘CheapFareGuru.com’ Site, then these terms shall prevail.
THIS USER AGREEMENT, TOGETHER WITH ANY TERMS AND CONDITIONS INCORPORATED HEREIN OR REFERRED TO HEREIN CONSTITUTE THE ENTIRE AGREEMENT BETWEEN US RELATING TO THE SUBJECT MATTER HEREOF, AND SUPERSEDES ANY PRIOR UNDERSTANDINGS OR AGREEMENTS (WHETHER ORAL OR WRITTEN) REGARDING THE SUBJECT MATTER, AND MAY NOT BE AMENDED OR MODIFIED EXCEPT IN WRITING OR BY MAKING SUCH AMENDMENTS OR MODIFICATIONS AVAILABLE ON THIS SITE.
If you have any questions or queries not covered regarding any aspect or concerns about these ‘Terms & Conditions’ and ‘User Agreement’ or if you need further assistance with respect to access to or use of the Site or the services offered by CheapFareGuru.com, please contact our Customer Service.
Welcome Aboard and Have a Marvelous Trip!!
California Seller of Travel:
Eros Travel is registered as a Seller of Travel with the state of California. Registration as a Seller of Travel does not constitute approval by the State of California
Office Timings
If you have any questions, please call us on 1 888 247 1314
(Please mention the CheapFareGuru.com Booking Number)
8.00 AM to 4.30 PM Monday to Friday (Pacific Time)
9.00 AM to 1.00 PM Saturday (Pacific Time)
On Off Hours and Weekends, please email Sunny@airtkt.com or leave a message.
