Important travel tips and information
If you do not find the cheap airfare for the travel dates you are requesting, please try a day before or a day after because the destinations may have sold out for those dates. You can also look for another near by airport if a particular city has got more than one airport. Traveling on week days is always little cheaper than traveling on the weekends.
Most Important tip for buying tickets on our website is to become Member of (MY Eros Family). Our Membership is Free and Members can get the Special Sale fare from major domestic and international airlines on our website everyday, so you can even save more on your trip. Those Special fares are available to Members only, my personal advice is please sign in as a Member before you search.
Sometimes discount airfares for International and Domestic flights cannot be found online due to everyday fare changes by the airlines. We highly recommend that if you do not get the airfare you’re looking for please send us your request by email we will do our best to find good fares and the space you are looking for.
Bookings and airfares are not guaranteed until tickets are issued. If for any reason like problem with the credit cards, ticketing is delayed, the quoted fare may change. Please enter all information correctly to avoid the delay. All fares are in USD.
Once you make a reservation online, you will receive a preliminary Itinerary pending credit card processing. Later you will receive confirmation itinerary with the E ticket (electronic ticket) number once the credit card process and the ticket is issued. The charge will appear on your statement from CheapFareGuru.com. You may receive two charges, which will be equal to the total amount of the agreed-upon quote. All paper tickets will be shipped over night to the credit card holder billing address with the additional $15.00.
Domestic travelers, please provide all the passenger's Last Names and First Names as it appears on their Government issued ID.
International travelers, please provide all the passengers Last Names and First Names as it appears on the Passport.
Some airlines require travelers to present the credit card they used to purchase the ticket online. If you are thinking about purchasing a ticket for a relative or friend who does not have access to your credit card, please call and check with the airline about specific requirements.
All these discounted airline tickets are non refundable, non changeable and non transferable and cannot be refunded under any circumstances. Wholly unused tickets have zero value after the original departure date.
Travel Tips:
FLIGHT CHANGE
All requests for changes in flight reservations must be in writing or email. Most tickets that allow changes have a fee that is charged when the ticket is reissued. These fees are charged in addition to any fare increase for the changed itinerary. Some tickets do not allow any changes, even with a fee. Even if the ticket allows changes, some types of changes are not allowed.
You cannot change the name on an airline ticket or give the ticket to someone else to use, under any circumstances.
Change Fee:
- Domestic return flights may be changed as per airline rules with the change fee $150.00 plus any difference in the fare.
- International return flight may be changed as per airline rules with the change fee $250.00 plus any difference in the fare.
- Changes for the whole ticket before the first travel date change fee is $200.00 (for Domestic Flights) plus any difference in the fare and $350.00 (for International flights) – Additionally if the new ticket costs more than the original tickets you must pay the difference. If the new tickets are less than the original price airline will not credit the difference. You will be paying the change fee + the difference in the fare.
PAYMENTS
Payment can be made by certified check, cashiers check (payable to CheapFareGuru.com), Western Union or credit card (Visa, MasterCard, Discover Card, American Express or Diners Club). Tickets must be purchased using a credit card issued either in the US or Canada. If the Credit Card is issued in any other country, please complete the booking, fill the credit card authorization form, Email or Fax along with the copy of Credit Card and I.D. of Card Holder to process the Ticket.
If you wish to pay with certified check, cashiers check or Western Union, please call us in business hours to make reservation.
Third Party Credit Card:
When purchasing airline tickets for someone other than yourself, or when credit card holder is traveling with passengers that have a different last name, the credit card holder must authorize the charge by completing the Credit Card Authorization Form and faxed to us within 12 hours of purchasing the tickets. Failure to fax the Credit Card form may result in cancellation of reservations at the company’s discretion.Our agent may call you to verify the Credit Card holder information for Credit Card security reasons.
You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
CheapFareGuru.com, as a Verisign Certified Site, uses the latest encryption technology and other sophisticated methods to protect your credit card information.
In fact, transacting online with a credit card at the Site is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that CheapFareGuru.com offers you the highest standards of security currently available on the internet so as to ensure that your booking experience is private, safe and secure.
TRANSACTION CONFIRMATION
You should not take any action based on the information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please call us.
SPECIAL ADVERTISED PROMOTION OFFERS
Buying these fare you always save 19% - 55% on Airline price.
When you buy a special advertised sale or promotional discounted Airfare, you might see a price difference between the price you paid and the price actual ticket is showing. Most of the time price shown on a ticket is much higher than what you paid. It does not mean that you will be charged for the price shown on the e-ticket or ticket. You will be charged only the amount, which we offer you at time of purchase and that you agreed upon.
In some cases price shown on the ticket is less than what you paid. It does not mean that you will be charged less or same as the price shown on the ticket. You will be charged the same amount that we offered at time of purchase and that you agreed upon. When passenger see higher price on the tickets they think they have saved a lot but when they see a less price, they think we are charging them more money than the actual price. But that is part of our special contract with the airlines it may vary all the time.
In both cases passengers win and save money.
BULK FARES
Buying these fares you always save 27% - 55% on Airline price.
Most of the time a ticket will show no price or Zero price or Bulk fare.
It does not mean passenger will not pay for the ticket you will be charged the same amount that we offered at time of purchase and that you agreed on. But that is part of our special contract with the airlines it may vary all the time. In all cases passengers are winner and save money by buying with us.
DOCUMENTS REQUIRED
All travelers within the 50 United States are required to present a valid, government-issued photo ID, such as a driver’s license, at the airline’s ticket counter at check in. Parents normally vouch for children’s identification; unaccompanied minors have more stringent rules, and parents must check directly with the airlines.
All International travelers require a valid passport at check in. Travelers may need visa for some countries please verify with the airline or check with the consulate the country you are visiting. Passengers are responsible for having the correct documentation in hand at airports upon departure. Passengers who plan to travel to certain sensitive areas must make themselves aware of any health rules or terror threat advices etc., and secure proper inoculation, if so required. You can also visit www.travel.state.gov for more Travel info.
Travelers should understand that CheapFareGuru.com takes no responsibility for determining passenger eligibility to enter any specific country. Travelers should also take utmost care of their travel documents and e-ticket and in case of an emergency contact the passport office (for all American citizens) or consulate (for other countries).
CHECKING IN AT AIRPORT
All passengers with confirmed reservation must check in at airlines’ ticket counters to receive boarding passes. Domestic flights require 2.00 Hour in advance; international flights require at least 2.45 Hours prior to departure. These requirements are made by the Transportation Safety Administration, and are subject to change. All flight information is subject to change at any time so check for latest updates. All times mentioned are local (specific to the hotel for which information is provided). Allow extra time for unexpected delays, parking, security and check-in. Save yourself the stress and get there early!
SEAT ASSIGNMENTS AND MEAL REQUESTS
Seat assignments and special meal requests will be conveyed to the airlines, but cannot be guaranteed. Seats for all passengers traveling together will be selected automatically and adjacent to the primary passenger, based on best seats available at the time of request. You may check and reconfirm your seat and request Special meal (if airline allows), minimum 24 to 48 Hours in advance by contacting the Airline.
BUY FOREIGN CURRENCY
You can also buy foreign currency on line at CheapFareGuru.com before you leave your city at your doorstep to avoid long lines after a long overnight flight. Avoid unnecessary fees and inflated exchange rates in airports, hotels, and banks. Avoid the new 3% SURCHARGE on overseas purchases when using your favorite credit card, Buy "Currency Price Protection" before you go- Now you can purchase up to $2,500 USD of most foreign currencies and return any amount at the same exchange rate as originally purchased.
Buy Foreign Currency Here
CHANGING FLIGHT SCHEDULE
All airlines periodically adjust their flight schedules. It is solely the passenger’s responsibility to check flight timings and reconfirm reservations, within 72 hours of departure, for all flights within an itinerary. Failure to reconfirm onward travel may result in complete cancellation of all following reservations. We always advise you to reconfirm your flight before departure.
BUSINESS/FIRST CLASS FARES
If you're traveling Business/ First class - Please send us an email. Immediately after booking to check the class in which the booking has come. Please quote your booking reference and last name in the subject line. We will reply back soon with the class. You could call the airlines to reconfirm that you are indeed booked in the class that you wanted.
BAGGAGE POLICIES
Most airlines allow the maximum amount of baggage each ticketed passenger can carry free of charge is: 2 pieces checked and one carry-on.
The maximum weight for each bag is 70 pounds and maximum size is 62 inches (length + width + height) for check in. Carry-on item may exceed overall dimensions of 55 inches (Height + Length + Width) and must fit under the seat or in the overhead bin. For more information such as which items you can carry, additional baggage charges, misplacing of baggage please check with your carrier.
WHAT IS AN ELECTRONIC TICKET(e-Ticket)?
Electronic Ticket is ticket less travel service. It’s an innovative way of using technology of issuing air tickets electronically, which eliminates traditional paper tickets and creates an electronically held record (ticket) of the transaction. Electronic ticket, also known as E-ticket, allows your entire travel experience to be convenient, fast, easy, safe and electronic. An e-ticket (electronic ticket) is a paperless electronic document used for ticketing passengers, particularly in the commercial airline industry.
Virtually all-major airlines now use this method of ticketing. It is efficient by making it a snap for you to make changes and cancellations. Electronic tickets are electronic, which means no more paper tickets - your ticket is stored in our computer system waiting for you when you arrive at the airport. Now no more worries about forgetting, misplacing, losing or having the ticket stolen.
Also being virtually paperless, it saves trees and electricity and thus is much more eco-friendly.
The principal advantage of e ticketing for a traveler is the fact that it reduces booking expense by eliminating the need for printing and mailing paper documents. Another advantage is that it eliminates the possibility of critical documents getting lost in the mail or being sent to the wrong address.
WHY BUY AN ELECTRONIC TICKET?
- It’s convenient: You can buy Electronic Ticket online in your home / office.
- It’s safe: The Electronic Ticket cannot be lost or stolen.
- It’s fast: You no longer have to collect the ticket from our office or rush to the airport to meet ticketing deadlines.
HOW WILL I GET MY e-TICKET DETAILS?
Your e-Ticket details will be sent to your email address provided by you at the time of making the payment for your booking. If you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please call us.
In case you do not have an email address, the details will be given to you over the phone.
HOW WILL I GET MY BOARDING PASS FOR AN e-TICKET?
You will need to show your e-Ticket confirmation email and e-Ticket number along with a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. The airline representative will issue your boarding pass at that time.
IS IT NECESARRY TO SHOW MY e-TICKET CONFIRMATION EMAIL AT THE AIRPORT CHECK-IN COUNTER OF THE AIRLINE?
It is not mandatory to show your e-Ticket confirmation email. In case you are not carrying the e-Ticket confirmation email, you will need to show a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your e-Ticket confirmation email and e-Ticket number.
All passengers are required to show their boarding pass at the security check point.
DAY OF TRAVEL
Ensure you have your itinerary/receipt or confirmation for your booking and/or valid photo I.D. (for domestic flights) or valid passport (for all international flights) and all necessary travel documents. Name on the I.D. must match the name on the itinerary/receipt/reservation.
When checking in at the airport, the passenger simply presents positive identification. Then necessary boarding passes are issued, and the passenger can check luggage and proceed through security to the gate area.
WHAT IS CVV/CID?
The Card Verification Value (CVV) is a number printed on credit cards to serve as an extra safeguard for your credit card purchases. Some card issuers refer to this number as the 'Card Verification Value', 'Card Verification Number', 'Card Verification Code', 'CVV', 'CVV2', 'Personal Security Code'. The number is not embossed on the card and hence not printed on receipts, etc., making it much harder for anyone other than the cardholder to know the code. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card.
We require, for your safety and security, that you enter your card verification number, if it is available. If it is not available, please try using a different credit card.
- On Visa, MasterCard and Discover cards the verification number is a 3-digit number printed on the back of your card. It appears after and to the right of your card number as printed in the signature strip.
- On American Express cards the verification number is a 4-digit number printed on the front of your card. It appears after and to the right of your card number.
All credit card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
CheapFareGuru.com, as a Verisign Certified Site, uses the latest encryption technology and other sophisticated methods to protect your credit card information. In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that CheapFareGuru.com offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
Office Timings:
If you have any questions, please call us on 888 247 1314
(Please mention the CheapFareGuru.com Booking Number)
8.00 AM to 4.30 PM Monday to Friday (Pacific Time)
9.00 AM to 1.00 PM Saturday (Pacific Time)
On Off Hours and Weekends, please email sunny@airtkt.com or leave a message.
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