Make sure that the room rate is the same that was promised.
Verify any extra charges that may be added to the bill for "special services".
Assure that any discounts, coupons or VIP program credits will be applied to your bill.
Confirm that any special requests that you made have been noted and will be honored.
Determine scheduled times for amenities such as meals, cocktails, shuttles, pool hours, room service or concierge assistance. For those services that are complimentary, see if you need coupons or vouchers as currency.
Yes sometimes. First see what the hotel has available for you and ask about any upgrade specials. Hotels sell out of certain categories of rooms but also often have too many of a certain kind available. There could be a big savings opportunity for you. A suite that was more than you wanted to spend, could be a just few dollars more.
Cards with the hotel’s name and address for you and anyone else in your party. These can be especially helpful if you are unfamiliar with the area or language. Also, many hotel chains have multiple locations, with the same basic name, scattered around an area. Make sure any children have them, in the event they become lost.
If you think there may be a problem, ask if there is a grace period or any other option available. Often hotels will offer later checkout times as a convenience to their better customers. They tend to be more flexible if you plan for it up front. Remember that there may be a charge for this service, however.
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