Check the interior and trunk of the car completely before you return it. Also check the glove compartment, visors, back window panel, console area etc. Little things like sunglasses are easily left in the door pockets of the car.
Don't leave your own keys on the rental car’s key chain. It''s better to not put them on there in the first place !
Always take your copy of the rental agreement from the car. it may have some personal information or a credit card number printed on it.
If there were problems with the car, notify the agent upon return so that they can get the car repaired before it is rented again.
Be sure to get a receipt when bringing back the car and check to make sure that it is correct. Look closely to see whether you have been given credit for frequent flier miles or other bonuses. If you paid in cash, make sure the receipt says "paid in full".
Some hotels have offered to become involved in the return process as a customer service benefit. Many even have a rental location in their lobby. Unless you are returning the car directly to the rental company agent you need to be very careful. Your signature is on the contact and only you are legally responsible for the car until it is returned. The return could be mishandled and you are the loser. You may be charged for additional hours, days, miles, fuel or damage to the vehicle if you are not there to check it out at check-in. If you must use the hotel's service to return the car, talk to the rental company and make sure that they are involved, so that the return is handled properly.
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