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"To Whom it May Concern:
Your Associate named "Shelly" was very helpful, courteous, patient and most important decisive in resolving my problem of printing my e-ticket from a purchase confirmation e-mail. She was ab.... "
"To whom it may concern:
After spending two weeks searching for a flight from San Francisco to New York City, heeding suggestions to wait for fares to drop and following many links to websites with deals that didn't even.... "